Why Choose Syncfully
Automatic failover logic ensures your messages land even if a provider goes down. Define fallback rules instantly.
Switch providers based on price, region, or performance without rewriting a single line of application code.
Stop chasing logs across five different dashboards. See every status update, retry, and delivery in one place.
Core Features
Smart Traffic Shaping
Intelligent routing that keeps your messages flowing, no matter what.
Configure priority chains for providers and channels. If Provider A fails, we instantly route to Provider B.
Toggle providers and channels on or off via the dashboard or API with a single click.
Route high-volume traffic through cheaper providers and critical alerts through premium routes.
Context-Aware Conversation Threading
Seamlessly handle conversations across different internal teams (Sales, Support, Ops) using a single phone number.
Tag inbound messages to specific internal modules (e.g., user_id: 123, module: billing).
Your users see one continuous conversation; your backend sees structured, routed data.
Automatically map incoming IDs to your internal User Management system.
Universal Template Engine
Create once, send everywhere.
Design a message template once. We automatically format it for your provider of choice.
Share templates across different integration modules and teams to enforce brand consistency.
Normalized Telemetry
A single source of truth for your infrastructure.
Ingest logs from all providers and normalize them into a standard JSON format.
Choose your noise level. Toggle between Full Audit Trail for debugging or Status Only for high-volume efficiency.
Syncfully vs Direct Integration
| Feature | Direct Integration | Using Syncfully |
|---|---|---|
| Provider API | Learn and maintain 3+ different APIs | One Unified API |
| Downtime | Manual intervention required | Auto-switch in milliseconds |
| Logging | Scattered across vendor portals | Centralized & Searchable |
| Templates | Recreated for every provider | Write once, use everywhere |
| User Context | Custom code to map phone # to User ID | Native Identity Integration |